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💜 Our tech support team in the US has a new, improved web portal to connect you to any Purpl PRO help you need – faster than ever. Resolve issues the right way, connect with our experts, search our FAQs... (More)

In this post, we can find basic error messages/general problems and their fixes. This post will be upgraded every time we if find a solution for an issue. You can comment in this post for something that is not yet... (More)

When you want to register a device and it keeps asking to tap ''register'' after you have done this already. The device is registered to another account. The other account should go to ''my devices'' and push DEREGISTER. This is... (More)